Tag Archives: age

What young people have taught me about starting a business #3 – the support

Concluding a three-part series of what I’ve learnt over two years working with young would-be business owners….

Age, experience and influence

As business advisers to young people, I think we’re at risk of overlooking one of the most valuable resources we have in our midst – other young people of a similar age. We see it happening in group training sessions – the animated exchange of ideas in the breaks away from the formal learning. To date I’ve been largely unable to capitalise on this opportunity for encouraging peer support as a potentially effective way to sustain the commitment to business start-up.

I’ve facilitated ‘buddying up’ on a limited scale – notably where one young entrepreneur is now employing another, and a couple of ‘joint ventures’ – but there’s scope for more. Role models of the same age, albeit with only relatively greater experience, are also potentially more motivating than even successful business people from another generation.

The sharing of profiles of young entrepreneurs – covering their successes as well as their failures – becomes ever more possible in our increasingly multi-media world. This is not about setting them up cool, edgy mini celebrities, rather it’s about getting it straight from honest influencers they relate to and can trust. It’s also showing what’s possible through relatable case studies.

What it takes to succeed

18 months after launching her (successful) beauty business, one of the entrepreneurs I’ve worked with apologised for not responding sooner to my e-mail – “I’ve just had my first holiday” she explained.

I’ll be using this to get across to other young entrepreneurs a bit of the reality of setting up a new business. It’s always a fine line between being brutally honest and being positive and encouraging, but mass media and ‘get rich quick’ TV programmes can give a false impression of the life of the entrepreneur.

Guidance from those who have been there and done it (as suggested above) can be important voices in administering a dose of reality mixed with inspiration – ‘see what I achieved despite the setbacks.’ There’s also a place for giving greater attention to the entrepreneurial mindset needed to start a business (often alone) without suggesting that it can’t be learned. Many of the young people I work with have too often been told what they can’t do, rather than being encouraged to see what they might achieve.

Tough love

I’ve been accused of being too soft on the young people with whom I work – giving them too much of my time, making too many allowances for their behaviour, seeing only the best in them. An observation from a supportive and very experienced colleague “this business idea should have been knocked on the head at birth” pretty much sums it up.

At an organisational level, it points up the difficult balancing act that is living your personal and professional values – to support those that the rest of society may have written off while recognising that, ultimately, would-be entrepreneurs have got to do it for themselves and that no organisation can afford to ‘flog dead horses’.


Lesson #1 – what it takes              https://enterpriseessentials.wordpress.com/2017/08/28/what-young-people-have-taught-me-about-starting-a-business 

Lessons #2 – the entrepreneurs  https://enterpriseessentials.wordpress.com/2018/09/18/what-young-people-have-taught-me-about-starting-a-business-2-the-entrepreneurs/

If you’re 18-30 and want to explore the possibility of starting your own business (or you know someone who does), The Prince’s Trust Enterprise programme is for you. It’s free and available both face-to-face and online, visit www.princes-trust.org.uk/enterprise to find out more.

Age and social entrepreneurship

An image of ageThe clock is ticking. Not the ‘Help – I’m 60 in August and what have I got to show for it?’ kind of countdown. No, the clock is ticking because we’re four months into a 12-month Repair Shed programme funded by the Innovation in Waste Prevention Fund. By definition ‘innovation’ is unlikely to follow a neatly drawn plan, but I still feel pressure when reality gets in the way of our best intentions.

I’ve been documenting our progress since way before the funding came on stream (not least through these blogs) and I currently report weekly by e-mail to all our Shed members, monthly by phone to the funders, and formally face-to-face to our Steering Group every six weeks. I think this urge to document my progress, and lessons learnt along the way, is a function of my age and stage in life – I want to leave behind something, even if it’s only a list of mistakes; things I’d do differently next time around.

But what I haven’t been reflecting and reporting on is what it means to be trying to set up a social enterprise in my late 50’s. Until now nobody has asked me about this, maybe because they think it would be politically incorrect (age still seems to be a taboo subject for some). But now I’m meeting an MA student of social entrepreneurship researching social enterprise start-ups by people in the 50+ age group, so I’m trying to draw some conclusions about my age-related experiences.

It isn’t going to be easy because I’ve never thought of myself as being a particular age and, even if I did, I wouldn’t know how someone of that age would/should behave! What I do know is this….

My younger self would have advised me not to even consider starting a social enterprise because it’s such a difficult business model to sustain financially. It’s certainly not a level playing field … social enterprises tend to employ people deemed to be unemployable, locate in places others don’t go, and provide products and services others won’t. And why don’t other businesses do this? Because it won’t make them any money or, at the very least, it will involve an uphill struggle just to get to the starting line alongside ‘straight’ businesses. Mix in the ‘triple bottom line’ – measuring performance against people, planet and profit related objectives – and the challenge becomes even greater.

So the drive to take this difficult route to business success at my age and stage in life comes from personal experience – overriding objectivity and business sense.  Just as charitable giving is often prompted by a personal connection with the cause being supported, so my involvement in setting up The Repair Shed is fuelled by an empathy for, and association with, the purpose behind the enterprise – to keep men aged 50+ healthier and happier for longer. I’m in the age group of my target market and I’d certainly have liked to have access to a Repair Shed at different stages in my life to help me through unemployment and mental ill health.

Whether my age and experience make me more credible to others is not for me to say – you need to ask them! I’m keen to avoid the cliché of equating age and experience with wisdom, but I have been around, I’ve built up contacts, and I invite contemporaries to bring their age and experience to the development of the enterprise as well.

I know I have the p-word – passion – and the energy to give the development of The Repair Shed vision my best shot, but I also feel that is tempered by a sense of realism and a self-awareness about my own limitations (managing people being one!) I don’t know whether this is a good or bad thing – boundless optimism can sometimes make things happen.

This more cautious approach to enterprise development may also affect my rate of progress but I’m not convinced this is a function of age. Certainly everything had taken far longer than I had planned and other, high-tech start-ups seem to develop much more quickly. In comparison, our operation is much lower tech (not all members are on e-mail for a start) and I’m the only person getting paid for the time I put in on developing the business.

With age, I suspect you don’t get so easily seduced by the hype around social entrepreneurship and social enterprises – a subject about which I’ve written other blogs. Suffice it to say that I don’t see this development stage in my career as being a route to fame and fortune! A life in the not-for-private-profit sector has taught me that the return on investment of blood, sweat and tears is the personal satisfaction, if I’m lucky, of seeing how people benefit from what I’ve created and leaving a sustainable set-up for others to develop and improve. Which would require a whole new blog to define ‘sustainability’…

Further reading:

For blogs on slowing the spin around social entrepreneurs and social enterprise, go to https://enterpriseessentials.wordpress.com/2013/12/21/slowing-the-spin-about-social-entrepreneurs  and https://enterpriseessentials.wordpress.com/2014/03/28/slowing-the-spin-about-social-enterprise

The age old problem with marketing

Effortlessly connectedThere’s a hoarding outside a new housing development opposite the railway station in my home town. It implies that would-be residents will be effortlessly connected to the rest of the world on foot, and by road, rail and air if they buy one of the houses.

To be fair, we are well connected which means that houses in the town (particularly within easy walking distance of the station) are more highly priced than in other parts. Ironically, this makes ‘connection’ that much harder for a whole host of house-buyers!

But the ‘effortless’ bit of the ‘effortlessly connected’ marketing slogan is more contrived.

Overlooking the cost in terms of time, tickets and fuel, travel by road, rail and the air is not always effortless and in many cases people find it’s the opposite – stress-inducing! Which is where marketing (I speak as someone involved in it for 35 years) can be abused – using shorthand to paint rosy pictures about a life to which you and I can only aspire (like living in the ‘luxury homes’ being built behind that hoarding).

And the same criticism goes for bringing marketing and media speak to issues around ageing. Not only do they not know what to call us – senior citizens, elders, the elderly, the old, old people or older people etc – but they can’t make up their minds whether we’re a liability or an asset to society!

In a recent tweet, Mervyn Eastman co-founder of Change Agents (http://changeagents.coop/Change_AGEnts/Welcome.html) highlighted some of the mixed messages about our ageing population. Mervyn listed four: we’re living longer, wise and valued; we’re ‘hoarding’ wealth; we’re an economic drain; we’re dependent. I added another pair of stereotypes – we’re either frail or we’re skydiving at 100.

In common with others (or all ages) helping to keep older people ‘out of the system’ for as long as possible, Men’s Sheds – I’ve started one in Hertfordshire – are fighting a constant battle to challenge stereotypes peddled by marketing people, the media and yes, some well-meaning support agencies. Ultimately it’s up to every one of us to think less about shorthand and slogans, and more about the people behind the words. And remember – from the day you were born, you could accurately be described as ‘ageing’.

Mind the gap – age and enterprise

???????????????????????????????The age-old debate – the energy and exuberance of youth versus the calm wisdom of age and experience – is alive and kicking in the world of business start-ups. Entrepreneurship is increasingly being touted as a cool and liberating career choice, and certainly technology is making start-up more possible, if not necessarily more sustainable. But alongside the young and dynamic entrepreneur, what role is there for the so-called ‘older-preneur’?

With evidence suggesting people in employment stay healthier for longer, pension pots under strain, and ageism still rife in the office, could business creation by older people make both social and economic sense?

In the not-for-private-profit sector, past curmudgeonly comments from Liam Black, former CEO of Jamie Oliver’s Fifteen, confirm his consistent and healthy distain for what he sees as social enterprise spin. More recently he’s been cautioning wannabe social entrepreneurs in his usual forthright way, advising them to “Get some real business skills first, really learn about and understand deeply the issue you want to change in the world, build your networks and personal resourcefulness. Because God knows you will need them when you start your social enterprise – if indeed you ever do.”

Black seems to be suggesting that entrepreneurs need to be resilient and that this tends to come with age. Jules Pieri is experienced in private sector start-ups, she too indentifies resilience as an essential attribute and one in which she believes older entrepreneurs may have a ‘hidden advantage’. Pieri is founder and CEO of The Grommet which ‘launches undiscovered consumer products’. She believes the more mature adult has “more significant social and family supports to give them resilience to survive the brutal psychological assaults of creating a company” Pieri commends her three teenage sons for helping her think through issues, serving as an interested sounding board.

Returning to his central theme, Liam Black concludes by saying ‘Let’s not fetishise social enterprise and risk setting up many young people to fail’. This is important. Yes, we want to bring out the best in young people and yes, we understand that we learn most from failure, but a failed business start-up in the social enterprise sector is different. It’s not just a knockdown for the entrepreneur, it can have a serious impact on potentially vulnerable groups they work with; people who may be both employees and customers.

UnLtd, the social venture support agency, have done some useful research into social entrepreneurship in the 50+ age group. Hannah McDowall, co-author of their 2012 report ‘Golden Opportunities: Social Entrepreneurs in an Ageing Society’ recently made an interesting distinction between the views of younger and older entrepreneurs as the difference between new parents and new grandparents. She said the new parent/entrepreneur thinks their baby/enterprise is beyond criticism, while the grandparent is equally passionate but tends to be more objective and measured – ‘a different energy’ was how she described it.

What the ‘Golden Opportunities’ report itself confirms is the positive contribution of the older social entrepreneur; not only keeping the individuals concerned active (and in many cases earning) for longer, but in developing social ventures that address issues specifically related to our ageing society. The authors cite three examples:

  • Enabling ageing well by tackling inactivity in middle age
  • Providing employment support for people over 50
  • Building intergenerational collaboration to reduce the isolation of older people while passing on cultural skills and traditions to younger generations

To that list, I’d add a fourth example – my own social enterprise. The Repair Shed is to be a social enterprise run by and for older men at risk of loneliness – making, mending and learning for wider community benefit. That I fall into the 50+ category, and that I’m creating a facility I’d love to use myself, may help but it’s no guarantee of course that my ‘mature parenting’ will nurture success.

We want quality social enterprises to not only survive, but thrive. If those parental instincts also urge us to caution young upstarts with start-up ambitions, let’s hope they don’t automatically categorise us as grumpy old gits with no sense of adventure, but don’t be surprised if they do.


Liam Black http://www.pioneerspost.com/comment/20140306/letter-young-social-entrepreneur-the-world-needs-your-experience-not-your-ipad

Jules Pierihttp://jules.thegrommet.com/2014/03/03/the-older-entrepreneurs-secret-weapon/

UnLtd http://unltd.org.uk/wp-content/uploads/2012/11/Findings-Paper-4-Golden-Opportunities-2011.pdf